Shipping/Returns Policy

Return Policy for Services

Services include online and in-person classes, and training and certification programs.
• Full refund up to three days from purchase date.
• Non-Refundable after three days.
• All refund requests must be in writing using our contact form
Product Return Policy
All sales by GoldVision, LLC are shipped through Speaker Fulfillment Services. All sales through www.Laura-Hansen.com and third-party web sites are final. GoldVision, LLC does not accept returns except for damage or physical defect. If you receive a damaged or defective book, please contact GoldVision, LLC Customer Service at  or complete our contact form for a replacement.
Book Shipping Info
GoldVision, LLC will confirm with you via email that your order has been received. Please add hello(at)laura-hansen.com to your address book to avoid accidental filtering of any future correspondence; we may need to contact you if there are stock issues, or if we have any questions about your order.Continental U.S.
UPS ground service and Priority Mail are our standard shipping methods. Our standard shipping charges (UPS or Priority Mail delivery to anywhere in the continental) are:

USPS Priority Mail: $4.95 for single copy
Add $1.19 for each additional copy

UPS Ground zone rates for US

All orders that are received by 12:00 pm PST will be shipped out same day. Standard ground delivery orders take approximately 3-5 business days from the date you order.

Alaska & Hawaii
UPS 2nd-Day Air and Priority Mail are our preferred methods of shipping to Hawaii and Alaska. We will base our shipping charges on rate schedules.

Canada
Canadian orders are shipped via USPS Priority Mail to Canada.
Canadian orders are subject to duties and taxes by Canadian government entities.

Any such duties and taxes are the responsibility of the customer once the package reaches the destination and cannot be determined in advance. We recommend that questions be directed to local customs offices for details on how these charges are assessed and applied.

International Orders
Our standard shipping method is USPS International Priority to all zones where the service is available.

Overseas Addresses
We will confirm your order via e-mail and advise you of the shipping costs and anticipated delivery time. Please let us know if you prefer surface, air, or expedited (2-5 day) shipping via UPS.